![]() Enter the details of your case and report it to Tracker Software. The fastest way to contact us is to use the 'Report a Problem' feature:ģ. Press J to jump to the feed Not in stores Reply Feautures a quad core 4k. The name of the installer file used, for example PDFXVwer.zip.The version of Windows in use, and whether it is 32 or 64 bit.If the steps above do not resolve the issue then please contact us and with the following information: If you would rather re-register the Shell Extensions without having to reinstall the products, detailed instructions are available here. Download and reinstall the latest versions of the products, which are available here. Then, write down the product key for Office (or another. It's not guaranteed to find all your keys, but it usually works. Uninstall all PDF-XChange applications.ģ. To get the product key, download Magical Jelly Bean KeyFinder, and run it. The following steps re-register the DLLs and rectify the problem in most cases:ġ. We have taken significant measures to resolve this issue - please see below. This results in compatibility issues when 64 bit version of our products are used, in particular with the Shell Extensions provided for preview/search options. MS Outlook versions prior to Office 2010 are available only in 32 bit - even when they are used on 64 bit PCs. ![]() Why can't I see PDF previews in MS Outlook? Answer:Ī 64 bit version of PDF-XChange Viewer/PDF-XChange Editor is being used in conjunction with a version of MS Outlook older than Office 2010. ![]()
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